Are you looking for a career in technology with a growing organization? HTH Communications is always looking for talented individuals to join our team. So whether you're a software engineer, distribution manager or experienced marketing professional, explore the opportunities to work with us!
Take a look at our available positions to see if one is right for you! If there's not one that matches your experience and skillset but you're still interested in working at HTH Communications, email your resume to [email protected].
Job Description:Essential Duties and Responsibilities:
Improves customer service experience, creates engaged customers and facilitate organic growth
Takes ownership of customers issues and follow problems through to resolution
Sets a clear mission and deploy strategies focused towards that mission
Develops service procedures, policies, and standards
Keeps accurate records and documents customer service actions and discussions
Analyzes statistics and compile accurate reports
Recruits, mentors and develops customer service rep and nurture an environment where they can excel through encouragement and empowerment
Keeps ahead of industry’s developments and apply best practices to areas of improvement
Controls resources and utilizes assets to achieve qualitative and quantitative targets
Adheres to and manage the approved budget
Maintains an orderly workflow according to priorities
Other duties as assigned
Skills/requirements:
BS degree in Business Administration or related field
Proven working experience as a customer service manager, retail manager or assistant manager
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Ability to think strategically and to lead
Communicate excellently in verbal and in writing with all kinds of people
Must possess strong command of the English language. Bilingual in Spanish or Vietnamese is a strong plus
Must be a self-starter, work independently, detail oriented, well organized, advanced troubleshoot, and the ability to multitask with strong work ethics
Computer skills including Outlook, Word, Excel
Ideal candidate will have an outgoing personality and an exceptional attendance record
Ability to work under pressure and meet aggressive deadlines
Self-motivated to improve processes in place
Must be able to pass a nationwide background check / drug screening
Job Description:Essential Duties and Responsibilities:
Improves customer service experience, creates engaged customers and facilitate organic growth
Takes ownership of customers issues and follow problems through to resolution
Sets a clear mission and deploy strategies focused towards that mission
Develops service procedures, policies, and standards
Keeps accurate records and documents customer service actions and discussions
Analyzes statistics and compile accurate reports
Recruits, mentors and develops customer service rep and nurture an environment where they can excel through encouragement and empowerment
Keeps ahead of industry’s developments and apply best practices to areas of improvement
Controls resources and utilizes assets to achieve qualitative and quantitative targets
Adheres to and manage the approved budget
Maintains an orderly workflow according to priorities
Other duties as assigned
Skills/requirements:
BS degree in Business Administration or related field
Proven working experience as a customer service manager, retail manager or assistant manager
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Ability to think strategically and to lead
Communicate excellently in verbal and in writing with all kinds of people
Must possess strong command of the English language. Bilingual in Spanish or Vietnamese is a strong plus
Must be a self-starter, work independently, detail oriented, well organized, advanced troubleshoot, and the ability to multitask with strong work ethics
Computer skills including Outlook, Word, Excel
Ideal candidate will have an outgoing personality and an exceptional attendance record
Ability to work under pressure and meet aggressive deadlines
Self-motivated to improve processes in place
Must be able to pass a nationwide background check / drug screening
We are looking for an Application Developer that has experience in PHP that can help us maintain and expand some existing warehouse software written in PHP. The Application Developer can support our office that consists of Windows desktops and servers. Ideal candidate would need to have good work ethics (goal oriented), good communication skills, able to work with assortment of web-based products and willingness to learn and work in new environments. Candidate would need to diagnose and fix hardware, software and hardware issues.
Typical Duties and Responsibilities:
Maintains and supports user Windows PCs
Diagnoses network issues including WIFI products - Maintains and support firewall - Maintains and supports SIP/VOIP phones
Maintains current web-based warehouse management software
Installs work stations, load all necessary software, connect & set up hardware
Provides network access and connectivity to the staff
Maintains IP addresses & a list of necessary maintenance and repairs
Researches both current and potential services and resources, make recommendations about the purchase of resources
Ensures technology is equipped with the latest hardware and software and is accessible
Troubleshoots network operating system, software and hardware, a variety of computer issues in a timely manner
Trains staff to maximize the potential of existing technology
Provides individual support and training upon request
Maintains an updated inventory of software, hardware and resources
Maintains or repairs equipment
Sets up computer security measures
Configures computer networks
Develops and maintains written instructional materials when necessary
Sets up new hires with email and computer access when necessary
Performs any other IT related duties during working hours and when necessary sometimes after hour on-call work
Skills/requirements:
+ 3 Years of experience resolving technical issues with PC’s / servers
Diploma in Computer / IT related area of study or equivalent
Knowledge of Windows networking technologies
A+ and / or MCP qualification preferred
Excellent interpersonal, oral and written communication skills
Good organizational, time management skills and the ability to multi tasks
Ability to work independently is also a must
Well organized with strong work ethics
Must be able to pass a nationwide background check / drug screening
Manages all marketing for the company and activities within the marketing department
Creatives and publics of all marketing material in line with marketing plans
Plans and implements promotional campaigns
Prepares online and print marketing campaigns
Monitors and reports on effectiveness of marketing communications
Creates a wide range of different marketing materials
Develops strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploys successful marketing campaigns and own their implementation from ideation to execution
Maintains effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
Experiments with a variety of organic and paid acquisition channels – content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis, and much more
Produces valuable and engaging content for our websites, LinkedIn Page that attracts and converts our target groups
Builds strategic relationships and partner with key industry players, agencies and vendors
Be in charge of marketing budget and allocate/invest funds wisely
Measures and reports performance of marketing campaigns, gain insight and assess against goals
Skills/requirements:
Must have BS/MS degree in marketing or a related field
Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
Experience in setting up and optimizing Google Adwords campaigns
Excellent communication skills
Ability to think creatively and innovatively
Budget-management skills and proficiency
Professional judgment and discretion that comes from years of experience in the field
Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning
Expert in the internet and social media strategy with a demonstrated track record on Facebook, Twitter, and other social media outlets that are significant in company outreach
Ability to lead in an environment of constant change
Experience working in a flexible, employee empowering work environment in a small to medium-sized company without marketing staff on the same level. Structured, departmentalized or large company experience will not work here
We are seeking a full-time Business Development Manager who has a proven ability to prospect and close new business. This position has a national sales territory. Target sectors include wireless dealers, wireless wholesalers, MVNOs, micro wireless carriers and wireless distributors. Sales are predominately phone-based with a majority of calls being outgoing. The focus of this position is NEW business generation, NOT account management.
Sr. Business Development Manager will meet and exceed monthly sales quota objectives by acquiring small and large enterprise accounts. Incumbent will call on top levels of organizations to sell products and services and gain new business through prospecting, cold-calling, networking and generating leads and referrals. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of company's products and services.
Typical Duties and Responsibilities:
Aggressively seeks out and build new business by researching categories, identifying targets, cold-calling, and networking
Sales to new customers and manage of existing account base, develop relationships with loyal clients
Manages the sales process from introduction of goods and services to securing purchase orders with our customer base
Makes approximately 40 outbound calls per day seeking new business and prospecting clients
Promotes our goods and services to potential and existing customers
Achieves and exceed established monthly, quarterly and annual sales goals
Builds and sustains strong customer relationships
Represents the company at various business meetings to promote the company
Other duties as assigned
Skills/requirements:
5+ years of sales experience. Experience in wireless telecommunications desired
Must have Bachelor degree, preferred field of experience within Business, Marketing, or Economics
Proven success dealing directly with various levels of clients
Demonstrated excellence in writing and verbal communication
Proactive outgoing nature with a positive attitude and strong work ethic a MUST
Must be extremely organized & detail oriented
Must have the ability to work and think independently when necessary
Strong time management and interpersonal skills
Significant problem-solving and analytical abilities
Proven track record in high productivity and meeting deadlines
Ability to work cooperatively and proactively with staff inside and outside the department
Must be able to pass a nationwide background check / drug screen
Develop and deliver all digital marketing strategies, including the corporate website, SEO, on line advertising, email marketing, social media, and the design of these assets.
Take an analytics approach to create more awareness and leads for the Well Data Products and New Energy Solutions business units.
Develop digital approaches to nurture company's core seismic business.
Work across departments to develop and execute the digital marketing plan and be self-directed.
Oversee the digital marketing budget to support the business and global marketing objectives.
Serve as the social media strategy owner to help gain followers, drive engagement, conversions, and consistency across all social channels.
Develop, coordinate and execute digital marketing campaigns with Product Marketing Managers to ensure that the HTH COMMUNICATIONS voice and brand is succinct.
Serve as project manager for the corporate website and work with internal stakeholders and the web developer to plan and strategize on website updates and evolution to increase traffic and conversions.
Serve as the project manager for the Google AdWords campaigns to ensure optimal campaign performance and that the budget is utilized appropriately.
Serve as the project manager and strategy owner for SEO campaigns to develop and implement a strategy to continually improve SEO of HTH COMMUNICATIONS webpages.
Utilize all analytic tools necessary such as SEO software, Google Analytics, and Google Ads Manager to make informed decisions on all web and digital advertising strategies.
Research and analyze digital and social campaign performance by providing quarterly updates to the Marketing team and various business units about the progress of campaigns related to their goals.
Assist in managing email campaigns to ensure the HTH COMMUNICATIONS brand, and messaging are used consistently.
Uphold the HTH COMMUNICATIONS branding guidelines.
Owner of the internal marketing project management tool, Asana, and help develop best practices and strategies to improve the team's projects.
Ensure Marketing is utilizing the best communications tools and practices.
Minimum Education:
Bachelor's Degree in Marketing, Advertising, Communications, Public Relations or Management.
Minimum Experience:
Three (3) years of digital marketing experience, including leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns, optimizing landing pages/web pages and user funnels,
A/B and multivariate experiments, and setting up and optimizing PPC campaigns on all major search engines.
Must put job code (insert REQ #) on resume/CV and cover letter.
Establish and maintains department standards for productivity, reliability, and accuracy.
Foster team environment within the facility and demonstrate strong leadership skills.
Manage, coach, evaluate and mentor departments-wide Managers, Supervisors, and Leaders on a weekly basis. (Fulfillment/Warehouse/Refurbishment/ Flashing).
Represent the company at various business meetings and events to promote the company’s products and services.
Improve operation systems, processes/ procedures and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organization planning.
Define the scope of the project in collaboration with senior management.
Determine the resources (time, money, equipment, etc) required to complete the project.
Develop a schedule for project completion that effectively allocates the resources to the activities.
Determine the objectives and measures upon which the project will be evaluated at its completion.
Ensure that the project deliverables are on time, within budget and at the required level of quality.
Evaluate the outcomes of the project as established during the planning phase.
Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence./li>
Keep employees motivated and organize appropriate training.
Work with department heads and management to get the best performance from staff.
Drive / expend the business to increase profitability and job creation.
Other duties as required and assigned.
Skills/requirements:
7+ year experience in similar roles.
Must have Bachelor Degree in operational management or other business-related area. Degree in MIS or Software Engineering is huge plus.
Excellent computer skills and proficient in Excel, Word, Outlook, and QuickBooks.
Excellent communication skills both verbal and written.
Knowledge and experience in organizational effectiveness and operations management implementing best practices.
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style.
Ability to manage staff in order to maximize productivity of office, effectively utilize skill base of staff, maintain internal controls and complete projects on time.
Ability to prioritize and plan work activities and use time efficiently.
A demonstrated commitment to high professional ethical standards and a diverse workplace.
Excellent people manager, open to direction and Collaborative work style and commitment to get the job done well above and beyond.
Ability to challenge and debate issues of importance to the organization.
Compensations & Benefits:
Salary Base plus Bonus.
Excellent Benefits Package. (Vacation, Sick Leave, Paid Holidays, Medical, Dental, Vision, Basic Life and AD&D, Short-Term and Long-Term Disability, 401(K) Retirement)
The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.
Typical Duties and Responsibilities:
Manages Accounts Receivable and Accounts Payable.
Manages bi-weekly payroll & benefits.
Maintains office services by organizing office operations and procedures; assigning and monitoring clerical functions.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains office staff job results by coaching, counseling, and disciplining employees; planning; and monitoring.
Manages relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
Allocate tasks and assignments to subordinates and monitor their performance.
Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
Perform review and analysis of special projects and keep the management properly informed.
Participate actively in the planning and execution of company events.
Responsible for developing standards and promoting activities that enhance operational procedures.
Allocate available resources to enable successful task performance.
Coordinate office staff activities to ensure maximum efficiency.
Ensure security, integrity and confidentiality of data.
Design and implement office policies and procedures.
Oversee adherence to office policies and procedures.
Implement procedural and policy changes to improve operational efficiency.
Prepare operational reports and schedules to ensure efficiency.
Handle customer inquiries and complaints.
Skills/requirements:
Must have BS Degree, major in Accounting is a plus.
Must be highly organized, attention to detail, and problem-solving skills.
+10-year work experience in the same position.
Must have strong communication skills, strong personality, hard worker, and team player.
Must be a self starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics.
Advance computer skills including Outlook, Word, Excel, and QuickBooks.
Knowledge of office management responsibilities, systems and procedures.
Excellent time management skills and ability to multi-task and prioritize work.
Knowledge of accounting, data and administrative management practices and procedures.
Knowledge of human resources management practices and procedures.
Must be able to pass a nationwide background check / drug screen.
Establish and maintains department standards for productivity, reliability, and accuracy.
Foster team environment within the facility and demonstrate strong leadership skills.
Manage, coach, evaluate and mentor departments-wide Managers, Supervisors, and Leaders on a weekly basis.
Represent the company at various business meetings and events to promote the company.
Improve the operational systems, processes/ procedures and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall management, planning, systems and controls.
Ensure financial targets and other agreed targets are met in all departments.
Keep employees motivated and organizing appropriate training.
Ensure the business operates within the company's mission statement.
Investigate and improve customer satisfaction, report and handle any issues arise.
Work with department heads and management to get the best performance from staff.
Drive / expend the business to increase profitability and job creation.
Research new technologies and alternative methods of efficiency.
Other duties as required and assigned.
Skills/requirements:
7+ year experience in similar roles.
Must have Bachelor Degree in Management Information Systems (MIS), Computer Science, Operational Management or other business-related area.
Excellent computer skills and proficient in Excel, Word, Outlook, and QuickBooks.
Excellent communication skills both verbal and written.
Knowledge and experience in organizational effectiveness and operations management implementing best practices.
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style.
Ability to manage staff in order to maximize productivity of office, effectively utilize skill base of staff, maintain internal controls and complete projects on time.
Ability to prioritize and plan work activities and use time efficiently.
Proven ability to maintain confidentiality.
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done well above and beyond.
Ability to challenge and debate issues of importance to the organization.
Ability to look at situations from several points of view.
High comfort level working in a diverse environment.
We are looking for a competent Administrative Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Typical Duties and Responsibilities:
Manages phone calls and correspondence (e-mail, letters, packages etc.)
Liaises with other department/customers/vendors
Answers customer calls and call customers
Takes and processes customers’ orders
Submits of disconnect orders & prepares recertification mailings
Reconciles monthly bank and credit card statements
Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
Assists in managing Accounts Receivable, Accounts Payable, Payroll, and Sales Taxes
Provides clerical and administrative support to management as requested
Assists colleagues whenever necessary
Skills/requirements:
Proven experience as an office assistant or relevant roles
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Must be a self-starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
Computer skills including Outlook, Word, Excel, and QuickBooks
Must be able to pass a nationwide background check / drug screen
We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Essential Duties and Responsibilities:
Organizes the office and assists associates to optimize processes.
Manages agendas/travel arrangements/appointments etc. for the upper management
Manages phone calls and correspondence (e-mail, letters, packages etc.)
Supports bookkeeping procedures
Types accurately, prepare, and maintain accounting documents and records
Performs filing and general administrative tasks
Liaises with other department/customers/vendors
Maintains an orderly accounting filing system
Answers customer calls and call customers
Takes and processes customers’ orders
Submits of disconnect orders & prepares recertification mailings
Reconciles and balance credit cards, money order, or check payments
Assists in performing HR functions (hiring, termination, benefits, time and attendance etc.)
Provides clerical and administrative support to management as requested
Assist colleagues whenever necessary
Skills/requirements:
Proven experience as an office assistant or relevant roles
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Must be a self-starter, work independently, detail oriented, well organized and the ability to multitask with strong work ethics
Computer skills including Outlook, Word, Excel, and QuickBooks
Must be able to pass a nationwide background check / drug screen
Job Description:Essential Duties and Responsibilities:
Answers phone calls from customers and call customers
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
Ensures customer satisfaction and an enjoyable experience
Takes and processes customers’ orders
Verifies customer’s complaints and provide solution
Updates the company database by inputting information from each call and keeping every customer field current
Monitors the customer satisfaction levels and develop methods for increasing them
Reconciles and balance credit cards, money order, or check payments
Liaises with other department/customers/vendors
Submits of disconnect orders & prepares recertification mailings
Assist in performing HR functions (hiring, termination, benefits, time and attendance etc.)
Provide clerical and administrative support to management as requested
Skills/requirements:
Must have Bachelor Degree in Business Management or related fields.
Must be highly organized and attention to detail
3+ year experience in similar positions
Strong administration and organizational skills
Communicate excellently in verbal and in writing with all kinds of people
Must be a self starter, work independently, detail oriented, well organized, troubleshoot, and the ability to multitask with strong work ethics
Computer skills including Outlook, Word, Excel, and QuickBooks
Must be able to pass a nationwide background check / drug screen
Job Description:Essential Duties and Responsibilities:
Receives projects and conducts study/ learning on the product by running test time and test on the given product, schedules and set table for the project
Provides feedback with recommendations and inputs
Forms, assigns, runs, tracks & reinforces the progress of the projects
Oversees and supervises refurbishing/repair team and report to Managers
